Bright Home Water
Legal

Privacy Policy

Last updated: June 28, 2026

Bright Home Water (“we,” “us,” or “our”) operates https://brighthomewater.com(the “Site”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using the Site you agree to this policy.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information — your name, email address, phone number, and ZIP code when you request a free water report or contact us.
  • Home details — information about your home (e.g., water source, number of occupants) that you choose to share when filling out our forms.
  • Communications — messages or inquiries you send us.

We also collect limited information automatically:

  • Usage data — pages visited, time on site, referring URL, browser type, and general location (city/state level via IP address).
  • Cookies — small text files used to remember preferences and improve site performance. You can disable cookies in your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Prepare and deliver your personalized water quality report.
  • Follow up with a service quote if you request one.
  • Respond to your questions and communications.
  • Send you water quality tips or occasional promotional messages (you can opt out at any time).
  • Improve our Site and understand how visitors use it.
  • Comply with legal obligations.

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with trusted service providers who help us operate the Site and deliver our services (e.g., email delivery platforms, analytics tools). These providers are contractually required to use your data only to perform services for us.

We may also disclose information when required by law, to protect our rights, or in connection with a business transfer (e.g., a sale or merger).

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you would like us to delete your information, contact us at the address below and we will do so within 30 days unless we are required by law to retain it.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Opt out of marketing communications at any time by clicking “unsubscribe” in any email we send or by contacting us directly.

To exercise any of these rights, email us at hello@brighthomewater.com.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: